Terms & Conditions

1. Introduction:-
By accessing our website or purchasing from us, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

2. Products and Descriptions:-
We specialize in selling natural and/or treated gemstones. While we strive to ensure all product information is accurate, we cannot guarantee that descriptions, images, or prices are error-free. Color may vary slightly due to lighting and screen settings.

Gemstone certifications (if applicable) will be provided upon request or as mentioned in the product listing.

Carat weight, dimensions, and clarity grades are approximate.

3. Pricing and Payment:-
All prices are listed in Indian Rupees and are subject to change without notice. We accept the following payment methods:

Credit/Debit Cards, Cash On Delivery, PayPal, Bank Transfer, UPI, etc.]

Full payment must be received before shipment or delivery.

4. Shipping and Delivery:-
We ship worldwide using reliable courier services. Shipping costs and estimated delivery times will be displayed at checkout.

Orders are processed within 3 business days.

Delivery times may vary due to customs, courier delays, or other unforeseen circumstances.

5. Returns and Refunds:-
Customer satisfaction is important to us. If you are not happy with your purchase, please contact us within 3 days of receiving your item.

Returns must be in original condition with all packaging and certifications.

Custom-made or engraved items are non-refundable.

Buyer is responsible for return shipping costs unless the item was received damaged or incorrect.

6. Authenticity Guarantee:-
We guarantee the authenticity of all gemstones sold. Any treatments (e.g., heat, dye, fracture filling) will be disclosed in the product description.

7. Intellectual Property:-
All content on our website (text, images, logos, product descriptions) is the property of Shree Krishna Gems and may not be copied or used without written permission.

8. Amendments:-
We reserve the right to modify these Terms at any time. Updated terms will be posted on our website and effective immediately.