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Shipping Policy

Thank you for shopping with Shree Krishna Gems! We’re committed to delivering your gemstones safely, securely, and promptly. Please review our shipping policy below.

Processing Time
All orders are processed within 3–5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Custom or made-to-order items may require additional processing time, which will be noted on the product page.

International Shipping
We ship worldwide! International shipping rates will be calculated at checkout based on your location and chosen shipping method.

Customs, duties, and taxes: Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. We are not responsible for these charges if they are applied and are your responsibility as a customer.

Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow 24–48 hours for the tracking information to become available.

Shipping Delays
While we strive to deliver your order on time, occasional delays may occur due to high order volume, customs processing, or courier service disruptions. We appreciate your patience and understanding.

Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 3 days of delivery at (email) with your order number and photos. We’ll do our best to resolve the issue promptly.

Contact Us
If you have any further questions about shipping or need help with your order, please contact us at:

info@mysite.com

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